2025 was a pivotal year for CresLane. From major platform advancements and expanded partnerships to deeper support for retailers navigating evolving payment and compliance needs, this year marked a clear step forward in how we help independent grocers and specialty retailers operate more efficiently, securely, and profitably.
Below, we’re recapping our biggest wins, key additions to the team, industry engagement, and what’s ahead as we look toward 2026.
Biggest Wins of 2025
Expanding Partnerships That Drive Retail Growth
Partnerships continued to play a major role in CresLane’s momentum this year. We strengthened relationships across the retail technology ecosystem, most notably expanding our partnership with ndata. Through this collaboration, CresLane retailers gained access to powerful digital coupon capabilities, including the 8112 Digital Coupon Program and custom coupon offerings designed to increase basket size, drive loyalty, and unlock new sales opportunities, without adding operational complexity at the store level.
Launch of Our New Website
In 2025, we unveiled a refreshed CresLane website designed to better reflect who we serve and how we help. The new site delivers clearer navigation, stronger messaging around our POS capabilities, and a more streamlined experience for retailers exploring CresLane for the first time.
EBT EMV Support
As payment regulations and consumer expectations continue to evolve, CresLane introduced EBT EMV support, helping retailers stay compliant while offering a more secure and modern checkout experience for customers relying on SNAP and other benefit programs.
Rewriting the POS: Introducing Flex Retail
One of the most significant milestones of the year was the rewrite of our POS platform, now known as Flex Retail. This foundational investment modernized the architecture of our system, setting the stage for improved performance, faster innovation, and a more flexible user experience, while continuing to support the complex needs of independent retailers.
Spanish Language Support
To better serve the diverse retail community we work with, CresLane proudly launched Spanish-language support in 2025. This expansion ensures more retailers can access assistance, training, and problem resolution in the language they’re most comfortable with, strengthening relationships and improving day-to-day operations.
Growing the CresLane Team
As our platform and customer base grew, so did our team. In 2025, we welcomed Richard Bell and Doug Nielsen to CresLane, bringing additional expertise and capacity to support product development, customer success, and long-term growth initiatives. These additions reinforce our commitment to delivering both strong technology and responsive, knowledgeable support.
Industry Events, Partner Engagement, and Customer Visits
Trade Shows & Conferences
CresLane maintained a strong presence at key industry events throughout 2025, including:
- NGA Show 2025, where we connected with independent grocers, showcased new capabilities, and gathered valuable feedback directly from retailers.
- RSPA RetailNOW 2025 in Las Vegas, engaging with technology partners and industry peers to stay ahead of retail innovation trends.
Partner Meetings & Customer Visits
Beyond conferences, our team spent significant time meeting directly with customers and partners. These in-person visits allowed us to better understand real-world retail challenges and ensure our roadmap aligns with what retailers actually need on the floor.
Looking Ahead: What’s on the Horizon for 2026
The momentum from 2025 is carrying directly into an ambitious 2026 roadmap, with major enhancements planned across checkout, payments, and compliance support.
Key initiatives include:
- Rebuild of our Reseller Partner Program
- Flex Retail enhancements, including a refreshed, modern interface
- New self-checkout capabilities, allowing retailers to switch seamlessly between full-service and self-service lanes
- Cash discounting support
- RFID and biometric authentication
- Preparation for new barcode standards, including GS1 Sunrise 2027
- Healthy Benefit Card support
- SNAP Healthy Incentive program support
- Expanded payment terminal compatibility, including Verifone M425 and M450
Closing Out 2025 Strong
2025 was a year of meaningful progress for CresLane, strengthening our foundation, expanding our reach, and preparing our platform for what’s next. As we move into 2026, our focus remains the same: empowering independent retailers with modern, reliable technology that adapts to change and supports long-term success.
We’re excited for what’s ahead and grateful to our customers, partners, and team members who made this year possible.