Privacy Policy - Creslane

Privacy Policy for CresLane Retail Solutions

Effective Date: February 6, 2024

1. Introduction

CresLane Retail Solutions (“we,” “us,” “our,” or “CresLane”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our services, website, or interact with us in any way. By accessing or using our services, you consent to the practices described in this Privacy Policy.

2. Information We Collect

We may collect various types of information, including:

Personal Information: This may include your name, contact information, email address, and other identifiers when you provide them to us voluntarily.
Usage Information: We collect information about your interactions with our services, including your IP address, browser type, operating system, and the pages you visit.
Cookies and Similar Technologies: We use cookies and similar technologies to enhance your experience, track usage patterns, and gather information about how you use our website and services.
Payment Information: When making a purchase, we may collect payment information, including credit card details, for billing purposes. However, we do not store this information, as it is processed by third-party payment processors.
User-generated Content: Any content you post, submit, or upload to our services, such as reviews, comments, or feedback, will be collected and may be publicly visible.

How We Use Your Information

We may use your information for the following purposes:
Provide Services: To provide the products and services you request and to communicate with you about your orders or accounts.
Personalization: To personalize your experience, such as recommending products, services, or content that may be of interest to you.
Analytics: To analyze user trends and preferences, improve our services, and understand how users interact with our website and services.
Marketing: To send you promotional materials, newsletters, or updates about our products and services. You can opt out of these communications at any time.
Security: To protect our services, prevent fraud, and ensure the security of our users and their data.

Disclosure of Your Information

We may share your information with third parties in the following circumstances:

Service Providers: We may disclose your information to trusted third-party service providers who assist us in providing our services, such as payment processors, hosting providers, or analytics services.
Legal Compliance: We may share your information when required by law, regulation, or legal process.
Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred to the acquiring entity.

Your Choices

You have certain rights regarding your personal information:
Access and Correction: You may access and update your personal information by logging into your account or contacting us.
Opt-Out: You can opt out of marketing communications by following the unsubscribe instructions in the emails we send.

Security

We take reasonable measures to protect your personal information from unauthorized access or disclosure. However, no method of transmission over the Internet or electronic storage is entirely secure, so we cannot guarantee absolute security.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. Any updates will be posted on our website, and the effective date will be revised accordingly.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us at:

CresLane Retail Solutions
425 Soledad St, Suite #500
San Antonio, TX, 78205
privacy@creslane.com

Consent

By using our services, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.

Last Updated: February 6, 2024